Terms & Conditions (T&C)

Last Updated: 01 Dec 2025

Restaurant: Food Stories by Hotel The Westend

1. General

Welcome to Food Stories by Hotel The Westend. By accessing or using our services, you agree to these Terms & Conditions, which are not exhaustive or limited to the following:

2. Eligibility

You must be 18+ years old to place an order or make a reservation.

3. Menu & Pricing

All menu items, prices, and availability may change without prior notice.

4. Orders & Payments

• Orders cannot be canceled after confirmation.
• Payments may be online or COD (as pre agreed).

5. Delivery & Pickup

Delivery may not be available for certain items. Delivery times are estimates and may vary due to circumstances beyond our control.

6. Allergies & Dietary Restrictions

We cannot guarantee any food item is allergen-free. Please inform us before the order if you have allergies.

7. Refund & Replacement Policy

Refunds/replacements apply only if:

• Wrong items delivered
• Food spoiled/unsafe
• Complaint raised within 1 hour of delivery

8. Reservations

Reservation approval depends on table availability.

9. User Conduct

Users must not misuse the platform, post false reviews, or attempt system disruption.

10. Intellectual Property

All content belongs to Food Stories by Hotel The Westend and may not be reproduced without permission.

11. Third-Party Links

We are not responsible for content on external sites or services.

12. Limitation of Liability

We are not liable for indirect or consequential damages.

13. Changes to Terms

We may update these Terms at any time without prior notice.

14. Contact

Email: info@foodstories.co.in
Phone: 99984 35555
Address: 201 Maple Trade Centre, Nr. Surdhara Circle,
Sattadhar Cross Rd, Thaltej, Ahmedabad, Gujarat 380052