Data Policy

Restaurant: Food Stories by Hotel The Westend

Last Updated: 01 Dec 2025

1. Data We Collect

A. Personal Data

Full Name
Phone Number
Email Address
Delivery/Billing Address
Payment Information (third-party processed)
Reservation Information
Other information as required

B. Technical & Device Data

IP Address
Browser Type
Device Type
Operating System
Pages Visited & Duration
Approximate Location
Cookies & Identifiers
Other information as required

C. Order & Activity Data

Items Ordered
Order History
Feedback & Complaints
Reservation Records
Other information as required

2. How We Use Your Data

We use your data for:

To process orders and payments
To deliver food
To manage reservations
To send updates & confirmations
To improve service experience
For customer support
To detect fraud
For legal compliance
For sending updates/promotions
For sharing with related parties
For use as may be required from time to time

3. Data Sharing

We may share your data only with:

Delivery partners
Payment gateways
Technical service providers
Customer support tools
Government authorities (if legally required)
Related parties and associates

We do not sell your data. No platform is 100% secure; users should protect their device and credentials.

4. Cookies & Tracking

Cookies are used for:

Login sessions
Preferences
Analytics
Page load optimization
Personalized recommendations
Service improvements
Promotional activities

You may disable cookies, but some features may stop working.

5. Your Data Rights

You may request via email:

Correction of inaccurate data
Unsubscribe

6. Children’s Data (India Compliant)

We do not knowingly collect data from individuals under 18 years of age.

7. Changes to Data Policy

We may update this Data Policy anytime without prior notice.

8. Contact Information

Email: info@foodstories.co.in
Phone: 99984 35555
Address: 201 Maple Trade Centre, Nr. Surdhara Circle,
Sattadhar Cross Rd, Thaltej, Ahmedabad, Gujarat 380052